ace 444 Terms and Conditions

1 General Introduction and Applicability

These terms and conditions apply to the ace 444 platform and all services provided under it. By using ace 444 services through the website, mobile application, or any other channel, the user is automatically bound by these terms. ace 444 may change, amend, or update these terms at any time, and the updated terms take effect from the date of publication.

ace 444 is an online gaming and betting platform offering casino games, sports betting, fishing games, and various other gaming entertainment. The platform is intended only for individuals who are 21 years of age or older, which is the legal age in Bangladesh.

More details about our services, company, and business policies can be found on our About Us page.

2 Account Registration and Eligibility

2.1 Registration Requirements

To open an account at ace 444, all of the following conditions must be met:

• You must be at least 21 years of age.
• You must provide accurate and genuine personal information — name, mobile number, and date of birth.
• Each person may open only one account.
• You must use a mobile number registered in your own name.
• Account details must not be shared with any other person.

2.2 Identity Verification

ace 444 reserves the right to verify a user's identity at any time. If correct information is not provided or if the user does not cooperate with the verification process, the account may be temporarily or permanently suspended.

2.3 Prohibited Users

ace 444 will not allow registration for users whose accounts have previously been banned, those attempting to register under a false identity, or those under 21 years of age. If such accounts are identified, they will be closed immediately.

3 Account Security and Responsibility

The responsibility for keeping the account secure rests entirely with the user. Keep your password confidential and do not share it with anyone. If login details are stolen or unauthorized access is suspected, the ace 444 support team must be notified immediately.

• Use a strong password — combining letters, numbers, and symbols.
• Always log out after using a public device or shared network.
• Managing the account through a third party is strictly prohibited.

ace 444 will not be responsible for any financial loss resulting from account misuse or a security breach caused by the user's own negligence.

4 Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount at ace 444 is ৳300. Accepted deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks). All deposits must be made from a mobile number or bank account registered in the user's own name.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals are generally completed within 10 to 45 minutes. Withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer.

4.3 Fraudulent Transactions

If any user attempts to make a deposit through fraudulent means, uses a false identity, or attempts to launder money through the account, ace 444 reserves the right to close that account and take applicable legal action.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New users at ace 444 will receive a 120% bonus on their first deposit, up to ৳10,000. The wagering requirement for the bonus is 15 times the bonus amount. For example: if a deposit of ৳1,000 earns a ৳1,200 bonus, the total balance will be ৳2,200, and to withdraw the bonus, ৳1,200 × 15 = ৳18,000 must be wagered.

5.2 Other Promotional Offers

The following general terms also apply to other promotions available at ace 444:

• Each bonus offer has its own wagering requirements, which are clearly communicated at the time of claiming.
• Bonus funds cannot be withdrawn until the wagering requirement is completed.
• Any attempt to claim the same bonus more than once will result in cancellation.
• ace 444 reserves the right to change or discontinue any bonus offer.
• All bets placed with bonus funds must comply with the rules of the relevant game.

5.3 Bonus Abuse

If a user opens multiple accounts, provides false information, or attempts to manipulate the system in order to obtain bonuses, all bonuses on that account will be forfeited and the account may be closed.

6 VIP Program and Cashback

ace 444's VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback is available at each tier — up to 0.5% at Bronze, up to 1.0% at Silver, and up to 1.5% at Gold.

Cashback is calculated on the total net loss for the week. For example: a Silver tier member who has a net loss of ৳20,000 in a week will receive ৳20,000 × 1.0% = ৳200 cashback.

• Cashback is automatically added to the account every Monday.
• VIP tier upgrades depend on the user's activity and engagement on the platform.
• VIP benefits cannot be transferred to another account.

7 Gaming Rules and Fair Play

7.1 Game Operation Policy

All games at ace 444 are operated through certified software providers. Each game has its own rules, and it is the user's responsibility to know those rules before starting a game.

7.2 Technical Errors

If a technical error or server outage produces an abnormal result, ace 444 reserves the right to void or re-run that round. In such cases, the user's stake will be refunded.

7.3 Collusion and Cheating

Placing bets in collusion with other users, playing games through bots, or using any automated system is strictly prohibited. If such activity is detected, the account will be closed and all winnings will be forfeited.

8 Responsible Gaming

ace 444 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment — not a source of income. Users are advised to set their own limits before playing.

• You can set a deposit limit on your account at any time.
• A voluntary break or temporary account suspension option is available.
• If you have difficulty controlling your gaming, the ace 444 support team is available around the clock to help.

Detailed guidance on responsible gaming, ways to get support, and methods to keep your play in check can be found on our Responsible Gaming page.

9 Personal Data and Privacy

ace 444 takes due care in collecting, storing, and using users' personal data. Personal information is never sold to any third party.

To learn in detail how user data is collected, processed, and kept secure, and about data usage, please see our Privacy Policy.

• Information provided at registration is used only for identity verification and completing transactions.
• All data is kept secure through SSL encryption.
• Users may view, correct, or request deletion of their own data.

10 Mobile Application Terms of Use

ace 444's Android (APK) and iOS applications are available and must be obtained through official channels. These terms and conditions apply fully to use of the app as well.

• The application is for personal use only — commercial use is prohibited.
• No part of the app may be copied, reverse-engineered, or modified.
• ace 444 may make any update or change to the app without prior notice.

11 Customer Support

ace 444's customer support is available 24 hours a day, 7 days a week. Support is provided in both Bangla and English via live chat and email.

For any issue, complaint, or query, contact us directly via live chat or write to us at: [email protected]

For quick answers to common questions, visit our FAQ page — it covers many questions about deposits, withdrawals, bonuses, and accounts.

12 Account Suspension and Closure Policy

12.1 Suspension by ace 444

ace 444 may temporarily suspend or permanently close a user's account for any of the following reasons:

• Violation of any clause of these terms and conditions.
• Involvement in false identity or fraudulent activity.
• Evidence of bonus abuse or system manipulation.
• Being under 21 years of age or operating an account on behalf of a minor.
• When required for legal or regulatory reasons.

12.2 Closure by the User

A user may close their account at any time by contacting the customer support team. All legitimately withdrawable funds must be withdrawn before the account is closed.

13 Limitation of Liability

ace 444 will bear no liability in the following cases:

• Interruption to a game session due to internet connection failure or technical error.
• Exposure of login details due to the user's own negligence.
• Any problem caused by third-party software or devices.
• Service unavailability due to unforeseen circumstances — such as natural disasters, cyberattacks, or government directives.

However, ace 444 always strives to maintain the highest service standards and takes prompt action to resolve any technical issues.

14 Dispute Resolution

If a dispute arises between ace 444 and a user, an attempt will first be made to resolve it through customer support. When a complaint is raised via live chat or email, ace 444 will review the matter as promptly and fairly as possible.

ace 444's decision will be considered final, though any legitimate complaint from the user will be genuinely considered. The dispute resolution process is fully transparent and fair to both parties.

15 Changes to Terms and Validity

ace 444 may change any part of these terms and conditions as needed. If changes are made, users will be informed on the platform, and the updated terms will take effect from the date of publication.

If a user continues to use ace 444's services after a change, they are considered to have agreed to the new terms. It is therefore recommended to check this page regularly.

Even if any clause of these terms is found to be invalid or unenforceable, all remaining clauses will remain fully valid and in effect.